Cookies Direct Featured in Oprah MagazineCookies Direct was selected by Oprah Magazine as one of eleven entrepreneurs nationwide.
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We ship by UPS and USPS. Please allow 1-3 business days for delivery for UPS ground service and Priority Mail.
Refund Policy: In the unlikely event that the receiver of the gift is unhappy with our product, we stand behind our guarantee to replace the package at no charge or to issue you a credit. Please understand, however, that we cannot be responsible for insufficient or incorrect addresses, for packages that are left at the address by the UPS man or mail carrier, for notices left by the carrier for redelivery, or for students do not pick up their packages in a timely fashion.
Cancellation Policy: You can cancel your order at any time, as long as we have not actually shipped your package.